Post Intro
Culture eats strategy for breakfast, or so we've been told by Mr. Drucker and others. Coincidentally, I wholeheartedly agree. So, how does leadership maintain, let alone improve, its company culture in the face of the first pandemic of its size in the last one hundred-plus years?Of course, it will not be a one-size-fits-all approach, but the following are three suggestions I have seen work recently for several of our clients."I always feel like somebody's watching me" – Rockwell 1984Admit it, this song is now stuck in your head (you're welcome!). It seems that employees are paying closer attention to company management than ever before. How you communicate, your style of communication, transparency, consistency, accessibility and responsiveness (even if only remotely) – it all matters. What matters most in my humble opinion, however, is that you deliver all information in a timely and authentic way. Being prompt in sharing good or bad news will be especially appreciated now. And if ...